Exchanges & Returns

SHIPPING

We ship worldwide. Delivery is always free in France and worldwide for purchase over 35 euros.

EXCHANGE POLICY 

Sorry if your order didn't meet your needs. Email us at hello@louloucup.com with the order number and the items you wish to exchange or return. 

Please note, to exchange or return an item, it must be new and unused.

RETURN POLICY

All return requests must be made within 8 days of receipt of your order. The full price of the product will be refunded upon receipt of your return. Delivery charges will not be refunded. Send us an email to hello@louloucup.com and we will take care of your return.

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